1 xbeat FAQ — All Your Questions Answered Here

No. Each mobile number and email address can only be used to create one account. Attempting to open multiple accounts may result in account termination and forfeiture of any funds.

on the Login page Click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link will be sent to you. Click the link to set a new password. The whole process takes under 5 minutes.

Go to Account Settings and select the "Identity Verification" option. Upload a photo of your National ID (NID) or passport. Verification is usually completed within 24 hours. KYC is mandatory for large withdrawals.

You can close your account from Account Settings or by emailing support@1xbeat.online. Make sure to withdraw any remaining balance before closing. You can also take a temporary break for responsible gaming — Learn More।

1 xbeat currently accepts the following payment methods: Mobile Pay, Nagad, Rocket, DBBL, credit/debit cards, and bank transfer. Mobile banking is the fastest and most convenient option. You'll receive an account notification whenever a new payment method is added.

The minimum deposit depends on your payment method. Generally, you can deposit as little as ৳100 via Mobile Pay or Nagad. Limits may differ for card payments. Check the deposit page for the latest information.

Withdrawals via Mobile Pay and Nagad are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Verified KYC accounts are processed even faster.

Wait 5–10 minutes first. If your balance still hasn't updated, email support@1xbeat.online with your transaction ID. Attaching a screenshot of the payment will help speed up the process. Issues are typically resolved within 1 hour.

1 xbeat does not charge any additional withdrawal fees. However, your payment gateway or mobile banking provider may apply their own charges. For Mobile Pay/Nagad, cash-out fees follow their respective policies.

Registration Once completed, the welcome bonus is automatically credited to your account on your first deposit. For bonus amounts and terms, Promotions Page No separate code is needed to claim a bonus.

A wagering requirement means you need to place a certain amount in bets before withdrawing bonus funds. For example, a 30x wagering requirement on a ৳100 bonus means you must wager ৳3,000. Each bonus has its own terms, so Terms & Conditions Read here.

Latest Promotions You can view all current offers on the page. Regular members receive weekly reload bonuses and cashback offers. Personalized offers are also visible when you're logged in.

Once a bonus expires, the bonus balance is automatically removed. Any real-money winnings earned through the bonus may also be forfeited if they haven't been separated in time. Make sure to use your bonuses before they expire.

on the Voucher page Go to the page and enter your code. Once the voucher is activated, the balance or bonus will be added automatically. Each voucher code can only be used once and will not work after it expires.

1 xbeat offers Sports Betting (cricket, football, tennis, and more), Live Casino (roulette, blackjack, baccarat), slots, virtual sports, and much more. New Games and Popular Games View page.

On the Bet page and click the "Live" tab. You'll see all ongoing matches. Pick your match, select the odds, enter your stake, and confirm. You can place live bets as long as you have sufficient balance.

Once a bet is confirmed, it generally cannot be cancelled. However, in some cases you can use the "Cash Out" feature to withdraw part or all of your stake before the match ends. This option is not available on all bets.

High Roller The section is designed for players who prefer placing large bets. It features high betting limits, special odds, and VIP perks. High Roller members also get access to a dedicated account manager.

Every bet and game you participate in earns you Reward Points are added. Accumulated points can be redeemed for cash bonuses, free bets, or special rewards. The points you earn depend on the type and amount of your bets.

Yes. 1 xbeat uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. For more details, Privacy Policy Read here.

Change your password immediately and email us at support@1xbeat.online. Log out of all active sessions if you can. Our security team will investigate your account and take prompt action.

Go to Account Settings > Security and enable 2FA. You can use OTP via mobile number or an authenticator app. Once 2FA is active, any login attempt from an unrecognized device will require additional verification.

Email us at support@1xbeat.online or use the live chat on site. Our support team is available 24/7 and typically responds within 2 minutes.

Write a detailed description of your complaint or issue and send it to support@1xbeat.online. Attaching screenshots or supporting evidence helps us investigate faster. All complaints are taken seriously and you'll receive an update within 48 hours.

Responsible Gaming The page has information on setting gaming limits, taking a temporary break, or self-exclusion. We support healthy gaming habits. If you feel you have a problem, please reach out to our support team.